Providing excellent customer service isn’t merely a marketing claim at Metro Atlanta-based InsuranceHub, it’s an integral part of the company’s mission. Having teamed up with Trustpilot – an online review community – since early 2017, InsuranceHub has learned that its dedication to the provision of a stellar customer experience hasn’t gone unnoticed thanks to an impressive 9.8 out of 10 stars from nearly 550 customer reviews.

“We take pride in our role of being a trusted advisor to individuals and small businesses across the nation for more than 30 years,” said Jim Lloyd, Founder and President of InsuranceHub. “A lot has changed in this industry since I first hung out my shingle in 1985. We’re committed to staying ahead of the curve where technology is concerned for the benefit and convenience of our clients, but we never want to sacrifice that personal touch that truly sets our company apart. If you read our reviews on Trustpilot, nearly every one of them names an individual at InsuranceHub who had a hand in leaving a positive impression and helping that client find the ideal products to suit their needs. That excellent ranking tells me that we’ve built an amazing team here who understands our role and nails it everytime.”

Launched in Europe in 2007 as a tool to help online shoppers make the best purchases, Trustpilot is committed to ensuring better online shopping experiences for everyone. In order to combat the possibility of fabricated reviews, no company can delete or otherwise censor reviews on Trustpilot. Of the 547 reviews at the time of release, 95% achieved an Excellent ranking and 4% achieved a Great ranking. InsuranceHub had no Average, Poor or Bad reviews.

“After 18 months with Trustpilot, we are so confident in our performance that we’ve spotlighted the reviews on our website,” added Lloyd. “Anyone who’s considering a relationship with InsuranceHub is welcome to read the reviews to learn about the exchanges other clients have had with our team. Now that we’ve achieved ‘excellence,’ we plan to hold on tightly. We’re continually seeking new ways to make the customer experience at InsuranceHub even better.”